Response Times
We will respond to support requests delivered to us from our support channels within 24 business hours.
Business Hours
Our business hours are Monday through Friday, 9 AM – 5 PM Eastern European Time (EET). But most of the time we answer support requests during non-working hours too. We are closed on national Lithuanian holidays.
Support Channels
Support Includes
Support Does Not Include
Product training
Phone support or on-site support
Support for JIRA configurations not related to our products
Support in any language other than English